Service model
Adoption Atlas
A fixed sequence so software cloud adoption work ends with baselines and cohort rules your team owns—not a deck that expires when the consultant leaves.
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Horizon — name the stuck adoption question
We begin with one decision your team cannot settle: a disputed active-user total, an untagged cloud rollout, or a seat-vs-use cliff nobody owns. Breadth stays intentionally narrow.
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Access — read-only by default
You grant temporary read access to event exports, application logs, and relevant programme docs. Write access to production credentials is not required for audit or mapping work.
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Inventory — surface the contradictions
Surfaces, cohorts, tenure buckets, and adoption definitions are listed before recommendations. Silent stalls and mismatched funnels appear here, not as a Friday surprise.
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Atlas — rank by programme impact
Fixes are ordered by how much they change decisions you make this quarter. Cosmetic renames wait behind missing tags and unmatched friction.
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Handoff — artefacts stay with you
You leave with written baselines, cohort contracts, and a walkthrough. We do not keep operating your stack unless you separately book the Adoption Pulse Retainer.
Ready to chart the next rollout?
Most teams begin with an Adoption Baseline Audit. If cohort fields already exist but programme charts still disagree with telemetry, tell us which window and we will suggest Rollout Friction Mapping instead.